exacoat Request Program

exacoat request program is a program intended for devices or gadgets that are not available on the website.

Following are the steps in this program:

1

The buyer has read and agreed to the terms & conditions

2

The buyer sends the device that you want to request

3

exacoat team takes the measurement process to a maximum of 2 × 24 hours (working days)

4

The device is sent back with various special benefits for you

Benefits for you:

  1. Get free shipping back to you along with shipping insurance through JNE.
  2. Get free 1 set of additional skins with motifs on request.
  3. Installation is done directly by our team and will be sent to you in perfect installation conditions.

Terms and Conditions:

  1. Buyers are willing to send devices that are requested to us.
    The manufacturing time needed is a maximum of 2 × 24 hours on weekdays (counted when our device is received).
  2. It is required to use insurance when using the shipping service you are using.
  3. We are not responsible for any loss or damage when shipping to us.
  4. Send photos of the condition of the device to be sent (front, back and every corner).
  5. It is strongly recommended to send the device locked and dead.

If you have further questions, please contact us.