exacoat request program is a program intended for devices or gadgets that are not available on the website.
Following are the steps in this program:
The buyer has read and agreed to the terms & conditions
The buyer sends the device that you want to request
exacoat team takes the measurement process to a maximum of 2 × 24 hours (working days)
The device is sent back with various special benefits for you
Benefits for you:
- Get free shipping back to you along with shipping insurance through JNE.
- Get free 1 set of additional skins with motifs on request.
- Installation is done directly by our team and will be sent to you in perfect installation conditions.
Terms and Conditions:
- Buyers are willing to send devices that are requested to us.
The manufacturing time needed is a maximum of 2 × 24 hours on weekdays (counted when our device is received).
- It is required to use insurance when using the shipping service you are using.
- We are not responsible for any loss or damage when shipping to us.
- Send photos of the condition of the device to be sent (front, back and every corner).
- It is strongly recommended to send the device locked and dead.
If you have further questions, please contact us.