Are there any skins available for my smartphone?
The only available options are those on exacoat.com
If you cannot find your device on the available options, you can visit this page Request
Will it leaves stain when removed?
All of exacoat’s skins are using authentic 3M vinyl material which will not leaves any stain.
Could I see the real picture?
All of the skin pictures can be seen within every product description.
The pictures are real picture from exacoat and protected by copyright
How to install the skin?
For the installation please proceed to installation tutorial page
Orders / Purchases
Do I need to register an account?
An account is not required in making an order, however a registered account is useful to track the order status
Exacoat accepts payment through Credit Card and PayPal.
When will be my order delivered?
Order will be delivered within 0-1 business day after the payment is verified.
How long is the shipping process?
Registered Mail orders are delivered anywhere in the world within 1-2 weeks. This excludes any time required for customs clearance, which is out of our control.
Your order can be tracked through our tracking system and a signature is required for delivery. We suggest having your parcel shipped to your workplace if no one is home during the day to sign for your delivery.
Why does my order haven't arrived yet?
If it took more than the estimated shipment duration (1-2 weeks), please contact us and please inform us your order number.
We will do all the best that we can in handling the problem occurred.
I received defected goods, what should I do?
If you received defected goods, please contact us accompanied by attaching the detail pictures of the defected goods you received maximum in 5×24 hours counted from the date when the goods arrived at your address.
We will replace with the new one. (Not applicable for installation error)
I received different goods from what I ordered
If you received different goods from what you ordered, please contact us accompanied by attaching the detail pictures of the defected goods you received maximum in 5×24 hours counted from the date when the goods arrived at your address.
Product can be replaced if only the goods have no defect.